Policies, Practices, and Procedures The Customer Service Standard requires that polices, practices and procedures are set up to ensure services are accessible to people with disabilities. In developing policies, practices, and procedures, the Standard requires that organizations use reasonable efforts to ensure that they are consistent with the key principles of:
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The Customer Service Standard requires that polices, practices and procedures are set up to ensure services are accessible to people with disabilities. In developing policies, practices, and procedures, the Standard requires that organizations use reasonable efforts to ensure that they are consistent with the key principles of: