Documentation

Colleges are required to keep documentation on five areas of responsibility relating to services to people with disabilities. The colleges are required to inform the public that these documents are available for review and available in formats that meet the communication needs of people with disabilities.

1. Personal Assistive Devices: Policies, practices and procedures for use of personal and other assistive devices in the college.
2. Service Animals and Support Persons: Policies, practices and procedures for use of service animals and support persons in the college.
3. Service Disruptions: Steps you will take in the event of temporary service disruptions on campus.
4. Training: Summary of the contents of training provided to staff serving people with disabilities and the training schedule.
5. Feedback: Details of an accessible feedback process including complaints resolution.

When providing the documents, or the information in them to a person with a disability, the person's disability must be taken into account. Every effort must be made to make the material available through alternate formats such as large print, Braille, audio, CD-ROM, e-mail, DVD or electronic text on a diskette, or another format.