Answering the Hard Questions

Marni Squire, Chair, Academic Advising Leaders Committee

Shelley Styles, Coordinator of Social Service Worker Programs

Cathy Kenney, Coordinator, General Education

Sue Goldman, Counsellor, Student Services - Counselling Services

Peter Larock, Professor, Public Relations

Have you ever been momentarily stumped by a student's question during an office hour visit?  You don't have to be a formal academic advisor to get asked for advice!  What do you say when a student asks how he can change programs mid-stream?  What's the professional response to a diatribe about another teacher or a College policy that a student feels is unfair?  How can you put your finger on up-to-date information about peer tutoring, counseling, financial aid or housing without looking like a klutz?  We have a workshop designed to help.  First, a panel of experienced advisors will present their ideas about how to respond to the hard questions students have asked you.  Second, a brand new website designed for advisors and advisor wannabes will be demonstrated.  For teachers and advisors, old and new.

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